Landlord portal: housing benefit payments

Service information

Please be aware that we are currently moving to a new landlord portal. You may experience some issues with logging into your account whilst this move takes place.

As soon as the new updated portal is available you will receive an email with your username and password.

Thank you for your patience during this time.

If you are a landlord who receives housing benefit payments directly, you can now view your payments and receive information quicker and more securely via our new landlord portal. The new improved portal is easier to navigate and compatible with all devices.

Our new improved Landlord Portal now lets you view your tenants current and previous award details for housing benefits, discretionary housing payments, as long housing benefit is/has been paid directly to you.

In addition you will be able to see your landlord notification letters on-line. The landlord portal continues to be accessible using the self-serve pc’s at Blackburn Town Hall and either Blackburn or Darwen Library.


Not yet registered to use the Landlord portal?

To register please email who will set you up once you have agreed to the terms and conditions​​​.

Registered on the previous Landlord portal?

Email with your username, 4 digit landlord reference and current email address and we'll send you the details.

Contact details

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